Incidents reported on status page for AhaSend https://status.ahasend.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2362beea321df19b3ac4b4d2f9764051.png https://status.ahasend.com/ en https://status.ahasend.com/incident/938752 Mon, 29 Jun 2026 21:39:00 -0000 https://status.ahasend.com/incident/938752#de4673b94bc43098aaafe0ffb624c00b0793923375e12ba12324524523d3ce6c All queues are back to normal with normal Delivery Times for new messages. https://status.ahasend.com/incident/938752 Mon, 29 Jun 2026 21:29:00 -0000 https://status.ahasend.com/incident/938752#1d1f638ac9a3f76ef2e7259b0b642b2a8f5237eb2f9350d458e8c137c8d22375 **Update** We are seeing positive results from our mitigation efforts, alongside those of our network provider. Queues are now being drained and we are seeing improved delivery times. We will continue to monitor closely and confirm once everything is fully back to normal. https://status.ahasend.com/incident/938752 Mon, 29 Jun 2026 21:06:00 -0000 https://status.ahasend.com/incident/938752#7d523f0b7524f521e77fbb3589eede31137383b4516ce861100cf33c0dcb2bae We've applied mitigation for most affected paid customers. https://status.ahasend.com/incident/938752 Mon, 29 Jun 2026 19:47:00 -0000 https://status.ahasend.com/incident/938752#b50eea5dbb02d1013ddc82f1b2ecdc78689f2cf2df66b4456e1a2ae21d9bdee1 One of our Network providers is experiencing a large-scale DDoS attack targeting portions of their network infrastructure. "Our network engineering team is actively working to deploy additional permanent mitigation measures to fully address this attack and further strengthen the resilience of our infrastructure. Temporary mitigation is already in place, and we continue to monitor and adapt our defenses as the attack evolves." https://status.ahasend.com/incident/938752 Mon, 29 Jun 2026 19:04:00 -0000 https://status.ahasend.com/incident/938752#9ece32ddaa0de29b409bda1e7681090ba5e8a8c03cc5520f3b72fe80a1f04c98 We are currently seeing delivery issues affecting part of our infrastructure. As a result, some outgoing email is being delayed. Affected emails are not lost. They are being queued and will be delivered automatically once the issue is resolved. We are actively investigating and will provide an update shortly. https://status.ahasend.com/incident/933037 Wed, 24 Jun 2026 05:59:00 -0000 https://status.ahasend.com/incident/933037#a34563b492b2155d62280091cfd6743f59a98047ea303fbc7e246eb3b89f4ec7 This incident has been resolved as of 07:23 CEST. Our APIs, Webhooks, Inbound Message Routing, and Dashboard are operating normally again. We are still investigating the root cause and will follow up with a post-incident summary once that is complete. Thank you for your patience. https://status.ahasend.com/incident/933037 Wed, 24 Jun 2026 04:15:00 -0000 https://status.ahasend.com/incident/933037#54abb6faa48e08556cc2f7745b0208be920fb0f59fb5605119d5d2ee884dba62 We are currently investigating an incident affecting our APIs, Webhooks, Inbound Message Routing, and Dashboard. Our engineers are actively looking into it and we will post an update as soon as we have more information. https://status.ahasend.com/incident/927695 Thu, 18 Jun 2026 12:30:00 -0000 https://status.ahasend.com/incident/927695#e5e8c1713a4c5ba802e7805dce3b49f31c59bd248eabf72f10dfeacd9005b8ee We have applied mitigation measures on our end to work around the certificate issue on Microsoft's servers. Delivery to Microsoft-hosted mailboxes should now be processing normally. Delivery for affected emails that were queued during the incident will be retried automatically. We will continue to monitor closely. https://status.ahasend.com/incident/927695 Thu, 18 Jun 2026 11:25:00 -0000 https://status.ahasend.com/incident/927695#75656317193151171929a890a80be1530cd7340e0b3ed65ff3715968af444869 We are aware of delivery delays to Microsoft-hosted mailboxes (Outlook, Hotmail, Live). This is a global issue affecting many senders, not specific to AhaSend. The cause is a certificate validation problem on Microsoft's mail servers. An intermediate certificate was recently removed from common CA bundles, but Microsoft's servers are still presenting it, which causes TLS certificate errors when delivering to their domains. Affected emails are not lost. They are being queued and retried automatically, and will be delivered once the issue is resolved on Microsoft's end. We are actively monitoring the situation and have applied mitigations where possible. We will update this status as the situation develops. https://status.ahasend.com/incident/918729 Tue, 09 Jun 2026 09:56:00 -0000 https://status.ahasend.com/incident/918729#dc69a5b9cbedaef27a200fa99125e008aadc176cf2d22d3371e94ded032be5e2 Corrective actions have been taken to prevent the problem from recurring. https://status.ahasend.com/incident/918729 Tue, 09 Jun 2026 09:36:00 -0000 https://status.ahasend.com/incident/918729#423db5e24b198c1cc83c9b99c3dd1f90ddde484b4c53f3be9a55cbbf1fe4ff3d A misconfigured deployment job caused service outage. All services are now back to normal. https://status.ahasend.com/incident/918729 Tue, 09 Jun 2026 09:23:00 -0000 https://status.ahasend.com/incident/918729#189ab704647103893133e795b2ee0babf8628af42f28dcf77538b94ea1b15215 Our team is investigating reports about some services that are currently unavailable https://status.ahasend.com/incident/902861 Fri, 22 May 2026 19:05:00 -0000 https://status.ahasend.com/incident/902861#3f7eebdfcedf087a5368aef2cd64788d900c390b62918bef964f8f89bf3dddbb The issue has been resolved. https://status.ahasend.com/incident/902861 Fri, 22 May 2026 14:03:00 -0000 https://status.ahasend.com/incident/902861#a2082bf68873cd569949c139f2f85d08266f1bef7a026753e24a93eedcc3d2d8 Some customers are currently experiencing delivery delays to Microsoft-hosted mailboxes (Hotmail, Outlook, Live). Microsoft has temporarily rate limited one of our sending IPs. Emails are being queued and will be delivered once the rate limit is lifted. We are actively working on resolving this. No emails are lost. https://status.ahasend.com/incident/877190 Sat, 25 Apr 2026 21:16:00 -0000 https://status.ahasend.com/incident/877190#2fe3be3faa99a517e4d5e4e86e1d641a8063ecc34cb710dbb94cf8718837c79d The issue is now resolved. https://status.ahasend.com/incident/877190 Thu, 23 Apr 2026 12:17:00 -0000 https://status.ahasend.com/incident/877190#1d994f8446f8d770ab1151d44a1a9c357f75bdb2f2890740d68ad6520e91a3a1 The "Accepted At" timestamps for older messages have been corrected. Some anomalies may still be visible - for example, not all delivery attempts for a message may be showing yet. These will appear as we continue to process the remaining corrections. https://status.ahasend.com/incident/877190 Thu, 23 Apr 2026 12:09:00 -0000 https://status.ahasend.com/incident/877190#56ab61d07c39b6c90c8933be57adbb802ff4c8ccd954fdd2131e825a226e7e29 We have identified the root cause of the timestamp display issue. Some message logs are showing incorrect "Accepted At" dates, which may make emails appear to have failed when they were in fact accepted and processed at an earlier time. Email delivery itself has not been affected by this issue. As of 14:14 today (5 minutes ago) we have deployed a fix for timestamps on all new messages. We are currently running a correction for existing affected messages and will update once this is complete. https://status.ahasend.com/incident/877190 Thu, 23 Apr 2026 10:58:00 -0000 https://status.ahasend.com/incident/877190#1f112420d449753425a81fb631336a37dc92130af3942c610d7775ee2554664c We are receiving reports that some customers are again experiencing issues with the display of timestamps in their logs. We are investigating and will provide an update shortly. Email delivery is not affected. https://status.ahasend.com/incident/877190 Thu, 23 Apr 2026 08:39:00 -0000 https://status.ahasend.com/incident/877190#590ce86860b952dcb8648e32771915099d3e66bde37399e2a50adb81b48ad957 We want to clarify that this incident did not affect email delivery. All emails were delivered normally throughout the incident. The issue was limited to the display of timestamps in our back-end. We are currently correcting the affected timestamps and expect this to be fully resolved shortly. https://status.ahasend.com/incident/877190 Wed, 22 Apr 2026 11:22:00 -0000 https://status.ahasend.com/incident/877190#c1ac13974103e30cff6035ef5f80e28717ea614b714aa4be8f0d62e0459b5202 New traffic is processing normally. We are continuing to investigate the impact on emails that were delayed during the incident and will provide a further update shortly. https://status.ahasend.com/incident/877190 Wed, 22 Apr 2026 10:05:00 -0000 https://status.ahasend.com/incident/877190#7e8987e314fe4d795619b227693b8ce98a596d11489b800a1b9fb15683e92339 Some customers have been experiencing degraded performance resulting in delayed email delivery. We are investigating the issue and will provide updates as we have more information. https://status.ahasend.com/incident/870417 Sun, 12 Apr 2026 16:31:00 -0000 https://status.ahasend.com/incident/870417#86eee88169641928e98e6db84ae9c4c38df577cc9b29fb04baa31b793603320f We are aware of an ongoing issue affecting email delivery to iCloud.com mailboxes. Some messages may be delayed or not delivered. Our team is actively investigating the root cause. We will post an update as soon as we have more information. https://status.ahasend.com/incident/851938 Wed, 18 Mar 2026 08:31:00 -0000 https://status.ahasend.com/incident/851938#33c1e2ed9292367614907ebfe52a68ddfc6a8249431fbe52781cd98d52d20c85 Our technical team has a applied a workaround at 08:39 CET to restore normal functionality. We are continuing to monitor the situation. https://status.ahasend.com/incident/851938 Wed, 18 Mar 2026 06:45:00 -0000 https://status.ahasend.com/incident/851938#067ce15b056c64b1f0138dbf2dc2b71fdafc8ea47067f2326e021670301c4fc5 We have identified degraded performance affecting customers who use the CloudValid service for DNS configuration. https://status.ahasend.com/incident/768849 Tue, 18 Nov 2025 12:33:00 -0000 https://status.ahasend.com/incident/768849#036b59cd46bf3b53a70ee88424b19fd5b1c06aaed08abad294d166c890a74f11 The services are now back up and operating normally. https://status.ahasend.com/incident/768849 Tue, 18 Nov 2025 12:12:00 -0000 https://status.ahasend.com/incident/768849#027f1807697d01c1fae3a4f40ab283ab27dfb0caae241ce0a21e45f34691997c We are currently experiencing a service outage due to a global Cloudflare incident affecting multiple services. Our team is actively monitoring the situation and working closely with Cloudflare to restore full service as quickly as possible. While APIs and the dashboard are inaccessible, you can continue using our SMTP servers for delivering emails. At this time, some features or access to our platform may be temporarily unavailable. We understand the impact this may have and sincerely apologize for the inconvenience. We will provide updates as soon as more information becomes available.